South West Tower Hire - The Mobile Access Specialists Tower image
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  Where are you based?  
 

Our offices are based in the Warmley area of Bristol, however we do not operate or store equipment from these premises that customers can call in to. Instead we store our equipment in a large industrial unit and when a customer rings for one of our products our drivers will load up a delivery vehicle and deliver the item required. This is why we offer free delivery in Bristol & Bath.

 
  I am not a trade or commercial customer, can I still hire from you?  
 

Absolutely, we fully welcome the public and will go out of our way to help and provide a great service.

 
  Will you match or beat any other quotes I have?  
 

Yes, give us a call and let us know the price you have received from another supplier and as long as we can find this price or you can prove it to us we will beat it!

 
  Do I need to be trained or qualified to use your equipment?  
 

If you are an employee it is your employer's responsibility to see that you are suitably trained and/or qualified to use the equipment hired. Often sufficient experience is enough however you should always check with the Health & Safety Executive – Tel. 0300 003 1747. Members of the public are not obligated to meet any HSE regulations however we strongly recommend that some level of training and/or experience is had before hiring equipment and you will be asked a series of question to check your ability to use the hired equipment.

  Do I have to pay VAT?  
 

No, we are currently non VAT registered which helps us to keep our prices low and not have any extra hidden costs to our customers

 
  Do I have to pay a deposit?  
 

No, a unique part of our business is that we do not ask for large deposits like other hire companies, we simply need a photographic form of I.D to be shown to our driver which is not expired and which must match the home/business address given when order was placed. Terms and conditions will also need to be signed and payment of a debit or credit card taken.

 
  Do you erect and dismantle scaffold towers?  
 

No, as with all equipment we hire it is the responsibility of the hirer or user, however we do provide you with a complete set of manufacturer’s instructions and our trained staff will happily give you some pointers if asked.

 
  What if any equipment hired from South West Tower Hire goes missing?  
 

Although rare on some occasion’s equipment out on hire has been lost or stolen. As the terms and condition state it is the hirers responsibility to take care of any equipment hired, any equipment lost or broken will be charged to the hirer. If your question is not on this list please call us on 0117 2140036.

 
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